Case Study

The Earth Collective

The Earth Collective Overview

Overview

The Earth Collective, a premium haircare brand, faced a significant challenge—their revenue and ROAS dipped outside the summer season. Their best-selling Swimmers Hair Care Duo performed exceptionally well in warmer months, but sales stagnated during other times of the year, leading to inconsistent revenue.

Objective

Our mission was clear: Stabilize revenue and ROAS year-round by shifting the brand’s strategy from seasonal dependency to a consistent, high-performing model.

The Strategy

Through real-time data analysis and deep account insights, we identified key opportunities to transform The Earth Collective’s growth trajectory:

✅ Product-Centric Seasonal Strategy – Instead of promoting the Swimmers Hair Care Duo year-round, we shifted the focus to the Workout Hair Care Duo, which had broader demand across seasons.

✅ Homepage Optimization – We enhanced the homepage with better banners, clearer CTAs, and smoother navigation to drive better engagement.

✅ Product Page Enhancements – Improved descriptions, added trust signals, and restructured layouts to boost conversion rates.

✅ Checkout Optimization – To reduce cart abandonment, we streamlined the process with faster checkout, multiple payment options, and cart recovery strategies.

✅ Mobile Experience Overhaul – Since a majority of traffic came from mobile, we worked on faster loading speeds, better responsiveness, and mobile-friendly CTAs.

✅ Performance & SEO Fixes – We optimized site speed, fixed broken links, and improved SEO, ensuring better organic reach and higher conversion rates.

✅ Fraud Prevention Measures – After noticing high volumes of fake orders due to Flexi Pay integration, we implemented an OTP Checkout system using Shopify Checkout, reducing fraud and improving order legitimacy.

✅ Retention Marketing via WhatsApp – We introduced targeted bottom-of-the-funnel (BOF) WhatsApp marketing to re-engage potential buyers, leading to increased customer retention.

Execution

The impact was phenomenal:

  • Conversion Rate Increased by 5% – Optimized user experience led to better engagement and higher conversions.
  • Revenue Growth – A 60% increase in revenue, driven by product repositioning and better site experience.
  • Higher Returning Customers – With retention-focused strategies, customer loyalty significantly improved.
  • Scaled Monthly Ad Spend from ₹2.5 Lakh to ₹5 Lakh, doubling the impact while maintaining profitability.

Final Takeaway

By diversifying product promotions, optimizing the website experience, and implementing retention strategies, The Earth Collective successfully transitioned from a seasonal sales model to a sustainable, year-round revenue engine.

Objective

Our mission was clear: Stabilize revenue and ROAS year-round by shifting the brand’s strategy from seasonal dependency to a consistent, high-performing model.

The Strategy

Through real-time data analysis and deep account insights, we identified key opportunities to transform The Earth Collective’s growth trajectory:

✅ Product-Centric Seasonal Strategy – Instead of promoting the Swimmers Hair Care Duo year-round, we shifted the focus to the Workout Hair Care Duo, which had broader demand across seasons.

✅ Homepage Optimization – We enhanced the homepage with better banners, clearer CTAs, and smoother navigation to drive better engagement.

✅ Product Page Enhancements – Improved descriptions, added trust signals, and restructured layouts to boost conversion rates.

✅ Checkout Optimization – To reduce cart abandonment, we streamlined the process with faster checkout, multiple payment options, and cart recovery strategies.

✅ Mobile Experience Overhaul – Since a majority of traffic came from mobile, we worked on faster loading speeds, better responsiveness, and mobile-friendly CTAs.

✅ Performance & SEO Fixes – We optimized site speed, fixed broken links, and improved SEO, ensuring better organic reach and higher conversion rates.

✅ Fraud Prevention Measures – After noticing high volumes of fake orders due to Flexi Pay integration, we implemented an OTP Checkout system using Shopify Checkout, reducing fraud and improving order legitimacy.

✅ Retention Marketing via WhatsApp – We introduced targeted bottom-of-the-funnel (BOF) WhatsApp marketing to re-engage potential buyers, leading to increased customer retention.

Here's What We Did

Keep Exploring Our Work

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